Community Solar Resources for Maryland Residents with PEPCO
PEPCO customers with community solar receive two bills each month for their energy usage: one from PEPCO (as usual) and a second from Nautilus Solar Energy.
Dual Billing
With dual billing, you’ll receive a statement from PEPCO (as usual) and a statement from Nautilus Solar:
- PEPCO Utility Bill: Shows your total monthly energy usage. Your solar generation from your community solar farm (varies each month) is deducted from these charges, reducing the amount you owe to your utility company.
- Nautilus Solar statement: The solar energy generated by your solar farm is not free. Instead, it is billed separately by Nautilus at a 10-25% discount of what PEPCO would charge you.
Even though you are paying two bills, you are still saving money every month!
What Does Your Nautilus Solar Statement Look Like?
Your monthly statement from Nautilus Solar includes your share of solar energy generated at the community solar farm. You can find your generation under "This Month's Solar Credits".
In the above example, 664.00 kWhs (solar credits) were generated by the solar farm and charged at the standard utility rates, but at 10-25% discount (depends on income eligibility). This customer saved $12.92 this month with Nautilus Solar.
How does this work with your PEPCO bill?
It's important to remember that the 664 kWhs you generated are not free. Instead, this energy is charged by Nautilus Solar at a 10-25% discount.
Below is a section from a PEPCO energy bill. During the month, 664 kWh were generated by the community solar farm. This is seen under the 'Community Solar Bill Credit' section.
Under 'Subscriber Organization', the name of your solar farm is listed. For example, the Beech Road solar farm is in Temple Hills, Maryland.
In this example, you can see $129.16 (40.17+88.99) deducted from your PEPCO bill. The $129.16 is instead charged separately by Nautilus Solar at a 10-25% discount.
Supply Charges represent the cost of generating energy for your home or business.
Here's an example of supply charges on a PEPCO bill:
Delivery charges represent the cost to move electricity through the grid to your home or business.
Here's an example of delivery charges on a PEPCO bill:
The total of the remaining supply and delivery charges are what you owe each month to PEPCO:
For more information about your utility bill, check out these resources provided by PEPCO.
When will I receive my Nautilus statements?
PEPCO will likely send you a statement just a few days after your billing period ends. Your invoice for the same period from Nautilus Solar Energy may lag by 1-2 months. This delay reflects the time it takes for PEPCO to send us details about your monthly solar credit (energy) generation.
When will I receive my first bill from Nautilus?
Once we place you on an active solar farm, you can expect your first invoice within 1-3 billing cycles.
If your farm is still under construction, it may take several months before the farm starts sending energy into the electric grid. Rest assured, we'll will keep you updated on the status of your solar farm.
Frequently Asked Billing Questions
What Are Solar Credits?
Solar credits are the equivalent amount of energy generated by Nautilus Solar instead of PEPCO. This energy is deducted from your utility bill and charged by Nautilus Solar at a discount.
What Are Banked Credits?
Extra monthly energy generation is “banked” for use during months when your solar farm generates less. These banked credits are automatically applied when your allocated kWhs are less than your monthly usage. You only pay for these credits once they are used.
You do not need to take any action to use banked credits.
Once a year, PEPCO issues a credit on your utility bill for all accumulated banked credits from the past year. This is called anniversary billing. Nautilus will then bill you for those banked credits minus your discount. If you cancel service with PEPCO, they will also issue a final credit to your bill and Nautilus will charge you for those credits at a discount.
Is Autopay Required
Yes. Autopay is required for all customers with a Nautilus Solar subscription.
You can update your payment method (credit card, debit card, or bank account) in your customer account at https://nautilussolar.com/account.
Can I Receive a Paper Bill from Nautilus?
Unfortunately, we do not offer a paper bill option. Instead, we send your monthly statement to the email address we have on your account.
You can update your preferred email address under ‘Contact Preferences’ in your customer account at https://nautilussolar.com/account.
Do I Qualify for a Higher Discount?
Low-to-moderate income (LMI) subscribers may qualify for a higher discount on monthly community solar savings if you participate in any of the following programs:
| Medicaid | Multi-Family Energy Efficiency |
| Supplemental Security Income (SSI) | Veteran Disability/Survivors Pension |
| Temporary Assistance for Needy Families (TANF) | FCC Lifeline Support |
| Supplemental Nutrition for Women, Infants, and Children (WIC) | USDA National School Lunch Program |
| Supplemental Nutrition Assistance Program (SNAP) | Low Income Home Energy Assistance Program (LIHEAP) |
| Home Weatherization Assistance Program (HWAP) | HUD Voucher |
| HUD Rental Assistance |
You may have been asked to add this information during your enrollment. If you have any questions, please contact our customer care team.
Still Have Questions?
No worries! We know energy bills can sometimes be confusing, and we want you to be confident in your solar savings.
Give us a call at (866) 969-4129 or send us an email at customercare@nautilussolar.com.