Managing Your Customer Account
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      1. Nautilus Solar Energy Help
      2. Managing Your Customer Account

      Updating Personal Preferences

      How to update your contact info in the customer portal

      Accessing Your Contact Preferences

      Your Contact Details

      In the contact preferences tab, you can update and view your preferences for: 

      • Phone Number
      • Cell Phone Number
      • Email Address
      • Mailing Address

      How to Update Your Information

      • Locate the fields on the right side of the page for the appropriate contact preference.
      • Type in the new information for any of the fields you want to update. 

      Photo of the Nautilus customer portal contact preferences page. You can add new contact information here.

      • Scroll to the bottom of the page and click "Save My Changes" to confirm.
        • If you forget to save your changes, the new contact info will not be saved. 

      Screenshot of the 'save my changes' button in the Nautilus customer portal. You have to save changes after adding new contact preferences

      Note: If you have multiple accounts, you will need to update each account's contact information individually.

      Want a Quick Walkthrough?

      Watch our short video for a step-by-step walkthrough of the portal. (timestamp 2:44)

       

      Still Have Questions?

      No worries! We are more than happy to help!

      Give us a call at (866) 969-4129 or send us an email at customercare@nautilussolar.com. 

      Need to report a customer portal issue? Go here for more info.