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Can I Receive a Paper Bill? 

Receiving Your Nautilus Solar Invoice

Nautilus Solar does not offer paper billing to customers at this time. 

Each month, your Nautilus community solar invoices are sent electronically to the email address associated with your community solar account.

You should receive your statement approximately 5-10 days prior to your monthly autopayment date (not including Illinois, Maryland, and New York customers). This allows you enough time to receive and review each statement. 

Note: Customers in Illinois, Maryland, and New York are on utility consolidated billing and are not billed directly by Nautilus Solar. All solar credits and discounts will appear on your usual utility statement.

If you've changed your email address or are not receiving your e-invoices, you can verify and update your email address in the Nautilus customer portal.

You can also view your monthly community solar statements in the Nautilus customer portal under the Bill & Payment History tab.

Questions?

If you need assistance updating your email address locating a recent invoice, contact our customer care team at (866) 969-4129 or email customercare@nautilussolar.com.