Managing Your Customer Account
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      1. Nautilus Solar Energy Help
      2. Managing Your Customer Account

      Updating Payment Information

      How to update your payment method in minutes

      Keeping your payment info up to date ensures uninterrupted solar savings. If your card has expired, you've switched to a new credit/debit card, or simply want a more convenient payment method, you can easily update your information in our customer portal. 

      We accept a debit card, credit card, or a bank account (ACH) as payment methods in the Nautilus Solar customer portal.

      Here are the steps to update your payment information:

      1. Login to your customer portal at https://nautilussolar.com/account
      2. Navigate to the left menu bar.
      3. Click on the 'Update Payment Info' tab

       

      Navigate to the menu on the left side of the customer portal and click 'Update Payment Info' for options to update your payment method.

      4. Choose to add either a new debit/credit card or checking account.  

       

      In the Update Payment Info tab, you can add a new checking account or credit/debit card.

      5. Fill out the appropriate form (the example below is for updating a credit card).

       

      Image of the update payment method form in the Nautilus Solar customer portal

       

      6. To officially add the new payment method to your account, click ‘Continue’ and complete the form.

       

      You can also watch a short demonstration of the portal and where you can update your payment info (timestamp 1:03):


      Still Having Trouble Updating Your Payment Info? 

      No worries! We are more than happy to help!

      Give us a call at (866) 969-4129 or send us an email at customercare@nautilussolar.com.