Enrolling with Nautilus
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      1. Nautilus Solar Energy Help
      2. Getting Started with Community Solar
      3. Enrolling with Nautilus

      Step 3: Connect Your Utility Company

      Enrolling with Nautilus Community Solar

      With your profile completed, the next step is to connect your utility account with Nautilus Solar.

       

      Why Do We Need to Connect Your Utility Account? 

      Each solar farm has a fixed amount of capacity we can expect them to produce. We need to ensure your utility usage, in combination with everyone else assigned to that solar farm, does not exceed that production.

       

       

      Connecting Your Utility Account

      1. A secure Bayou Energy form will appear.
      2. Enter the username and password associated with your utility account (ex: Ameren, CMP, Xcel, etc.) then click VERIFY.
      3. On our end, we then use the Bayou Energy platform to verify your account number(s), and your energy usage. We do this so we can allocate the right amount of clean energy from the solar farm to your home or business.
      4. If you have multiple accounts with your utility company, you'll need to select the correct account number you are wanting to enroll. You can find the account number on your utility statements.  
        1. If you're credentials aren't accepted, click here. 
      5. Your service address will be auto populated in the form. If your mailing address differs from the service address, you will need to add the separate address.

      Qualifying for Income Assistance

      If you clicked the check box for low-income assistance on the previous page, you will be provided two options: 

       

      LMI Qualification Enrollment Step

      1. I don't qualify for low-income discounts
      2. I participate in a low-income assistance program
          • Upload a copy of authorized documents from a list so we can validate your participation.

          • Several qualifications that may identify a customer as LMI including Medicaid, SSI, TANF, WIC, SNAP, LIHEAP, HUD Voucher, USDA National School Lunch Program, Veterans Disability or Survivors Pension, FCC Lifeline Support, Multi-Family Energy Efficiency, etc.

          • If you have questions about this, please contact our customer care team for more information. 

      Click the FINISH YOUR SIGN-UP button to move to the final step of the enrollment process.

      New York Customers

      Your screen will look different from the start of this page. You'll only need to enter your Account Number and your Point-of-Delivery ID (i.e. POD ID) from your utility bill.

      You will also need to upload your existing utility bill during this step. 

      If your online account credentials are not accepted

      The system will then provide an additional option to select SKIP THIS FOR NOW AND GET IN TOUCH WITH ME. In this case, our customer care team will follow up with you but there's still a little more information we'll need to collect since Bayou Energy could not.

      You will be prompted to enter your utility account number from your utility bill in the provided field. Then, drag-and-drop a copy of your existing utility bill, that is no older than 3 months, into the next box.

       

      Helpful Resources

      If you have questions, give us a call at 866-969-4129 or send us an email at customercare@nautilussolar.com

      To start an enrollment, go to https://enrollment.nautilussolar.com. 

      Want a little bit more information about community solar? Check out this video: